A queue on the phone, or a physical pager?

Your choice depends on guests, connectivity and how your venue operates. Here is a practical comparison.

A general operational comparison, not a comparison with a particular vendor.
Aspect	Physical pager	Qme on the phone
Operation	Hand each guest a device, then collect it back.	The guest scans the code at the counter; staff press “Ready”.
Hardware	Distribute, charge and collect devices according to your system.	The guest’s phone and a staff browser. A hall screen is optional.
Alerts	Depend on the device range, battery and configuration.	The page updates while open. Device notifications need consent and support; appearance cannot be guaranteed on every device.
Weak connectivity	Check the device range and its offline operation.	Staff see connection status. Keep a manual calling method and hall screen; do not rely on notifications alone.
Reports	Depends on the device and its system.	Wait, pickup and peak times per branch, with CSV export.
Cost	Buying devices and batteries, and replacing lost or broken ones.	A monthly subscription per branch, no required hardware.

Start with one branch

Try a busy shift, a guest without notifications, and your team’s actual devices. Measure number clarity, readiness and pickup, then expand.